Frequently Asked
Questions
Find answers to common questions about orders, shipping, returns, and more.
11 questions
Aetheria focuses on high-quality formulations following international standards, but at an affordable price. The products are designed to be long-lasting, skin-friendly, and suitable for daily use without being overpowering.
Aetheria body mists usually last around 2–4 hours, depending on your skin type, weather, and application method. Applying on pulse points can help improve longevity.
Yes, Aetheria products are made to be gentle and suitable for most skin types. However, if you have very sensitive skin, it’s recommended to do a patch test first.
Light, fresh, and fruity scents like Lilac Lush, A Walk on the Beach, After Dusk, Crimson Wood, and Fresh Linen are ideal for summer. They feel refreshing and perform well in hot, humid weather.
Yes, Aetheria products are great for gifting. Combo offers and aesthetic packaging make them perfect for birthdays, Eid, and special occasions.
Apply on moisturized skin, especially on pulse points like wrists, neck, and behind the ears. Avoid rubbing after spraying, and reapply if needed for a fresh boost.
Yes, Aetheria regularly offers bundle deals and seasonal discounts. You may find offers like Buy 4 for a special price or limited-time coupon codes.
Returns and refunds are only applicable at the time of delivery, in front of the delivery person. Once the product is accepted, returns or refunds are not possible later.
Exchanges can be requested within 7 days of receiving the product. Delivery charges will be applicable for exchanges.
If the issue is due to a mistake from our side, such as a damaged, broken, or wrong product, no delivery charge will be required. Otherwise, delivery charges will apply for exchanges.
Delivery usually takes around 2–5 working days depending on your location. Inside Dhaka, delivery is generally faster.